cloud isn't owned by Sony, and Square has basically given them the cold shoulder.
Crash is owned by activision, and they suck.
Kat is a brand new character, who knows if she'll become super popular. Realistically, there's absolutely no reason you should have expected her, no matter how good of a character she is.
My Console Library:
PS5, Switch, XSX
PS4, PS3, PS2, PS1, WiiU, Wii, GCN, N64 SNES, XBO, 360
3DS, DS, GBA, Vita, PSP, Android