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Wow, customer service sucks...

Called Gamestop and they won't take it back since I didn't pay them for a warranty... the thing isn't even 7 days old...

Called Sony and they said they will fix it, but the time from shipping to getting back to me would be 3 weeks or more...


That is some fucked up shit. I asked why they can't send a replacement unit first and then when it is recieved I just send mine. She said "Well sir, we can't prove that the unit was defective."

I got annoyed when she said that and I replied: "Are you serious? The system is less than a week old. What do you think I did, grabbed a flat head screwdriver and peeled the grip back myself because I was in the mood to inconvenience myself?"

She was going to set me up for the exchange and instead I told her that it wasn't very consumer friendly to tell me that I gave them $250 for me to wait almost a month to play what I purchased and told her i'll call her back.

Don't know what I should do now because fuck waiting 3+ weeks... They wouldn't even agree to do 2-3 day shipping both ways to help me out. For fucks sake, do they not understand the system is brand FUCKING new? Obviously the shit was defective. Help me out here Sony!



iPhone = Great gaming device. Don't agree? Who cares, because you're wrong.

Currently playing:

Final Fantasy VI (iOS), Final Fantasy: Record Keeper (iOS) & Dragon Quest V (iOS)     

    

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