brendude13 on 11 January 2012
I know some people would like to say they don't, for obvious reasons, but I honestly think they do. It seems people are misreading the question as "Are SONY angels that care more about customer satisfation than profit."
Taking a ridiculous loss on the PS3 hardware, offering PSN for free, free games after the PSN outage, putting huge funding into their 1st party devs. While some of it may be down to stupid mistakes and trying to cling onto customers, Microsoft or Nintendo would have definitely not gone to those lengths for their consumers.
Does SONY care more about their customers than their profit margins? No. Do they care about their customers more than Nintendo and Microsoft? Yes.
