mjk45 on 16 September 2011
You have the right to sue them but they are trying to weed out litigious people and also make it harder for Law firms who encourage and make a living out of class action suits, They would rather you go to arbitration it is cheaper and easier for both sides and you can opt out of the TOS and still use PSN so it boils down to them trying to protect themselves from getting sued every time they change something and when individuals have a problem they can resolve genuine problems through arbitration.
Research shows Video games help make you smarter, so why am I an idiot
