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I am still considered a newbie here, but I have some suggestions. I remember visiting this site since summer of 09. I would come here many times just to see where the sales figures were at for each week. I loved coming to this site a few times a week. It wasn't until earlier this year that I decided to join, and Im glad I did.
Obviously there seems to be some issues with unhappy users, and apparently there were older users that are long gone that added a lot to the site. I will say I do miss some aspects of the old site design. It seemed like I could find what I needed a little easier, but honestly the new look isn't bad. I will say there could be some changes to make the main page look a bit cleaner and simpler. A lot seems to have been added. I have been to NeoGAF. I personally don't like the way they have their Discussion topics seperated. There is really no organization at all. If you want to find something on movies you have to look through all the off topic threads. Same as with any other off topic discussion you are looking for. I think there needs to be a balance, but not have it where there is only two discussion boards: Gaming, Off-Topic. It gets too cluttered in my opinion. But you have to be careful how many Discussion boards you have. My suggestion, take what you will, would be something like this:
GAMING FORUM:
General Discussion
Console Gaming Discussion
PC Gaming Discussion
Mobile Gaming Discussion

SALES FORUM:
Sales Discussion
New Sales Charts

WEBSITE FORUM:
Announcements
Website Feedback
Introduce Yourself

OFF-TOPIC FORUM:
General Discussion
Movies Discussion
Music Discussion
Sports Discussion
Politics Discussion
NSFW Discussion

So I have only removed a handful from what they have currently. I think there needs to be some divisions or else you have a cluttered Forum board mess.

I also think there should be a bit more involvement from all Site Admins. I understand many of you are likely very busy. And I could be wrong with this point, but I think some of you guys could introduce some really neat topics. Either topics that become a weekly or monthly routine. Creating interesting topics that everyone can know to expect every week or month. It will help create more identity in the forum.

It would also be nice to see some more interesting sales discussions, and interesting news articles about latest events. It would also be nice to see some more personal questions threads. Things that deal with day to day stuff that everyone goes through or thinks about.

These are just some things I thought of.