I feel one reason is due to users not being able to represent their opinions. Most of the time there are good factual reasonable posts in forums and 10 minutes later they are banned for 3 days to a week. What's the point in trying to post if you can't put forth an opinion because a mod or another user doesn't like it?
Now don't get me wrong not every mod is like that and the new team is actually 100x better than the last but this still needs to change.
Also the website looks very intimidating. I was confused for a good while.







