How Saying Bad Things Can Keep You From Playing A Video Game

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EA Retracts Game Ban For Forum Violation

Posted by John Walker on March 11th, 2011 at 10:46 pm.

 

Wow, well here’s a crazy update. After being repeatedly told that he was intentionally locked out of his EA games because he broke the rules on the BioWare forum, and that this was in accordance to the Terms Of Service that he’d agreed to, this morning’s internet famous man, Arno, has just been told that it was in fact a mistake.
 

He received an email from EA’s Senior Director of Customer Support, Boyd Beasley, explaining that his “inappropriate language” meant he had received a 72 hour ban from the BioWare Social Network, but that,

“Unfortunately, there was an error in the system that accidentally suspended your entire EA account. Immediately upon learning of the glitch, we have restored the entire account and apologize for the inconvenience this may have caused while accessing other areas of the EA service.”

So there you go then. A strange one indeed, after he was told by both EA’s live support, and the moderator who locked the thread discussing the matter (who declined to speak to us), the opposite. But good news for Arno, who can finally play the game he’s paid for.

Source: Rock, Paper, Shotgun

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So they decided to unban the poor user? No matter, in my eyes this only makes this look even worse as now it looks like a PR move. The thing is, they can still ban their customers from playing the games they've bought.