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DaColdFlash said:

title is misleading. just because one dude at the service is trying to keep the customer (which is absolutely logical btw every customer service will tell you similair things when its about keeping customers) doesnt mean that microsoft is behind it neither lying. And since sony was marketing with free online play i think it's bullshit.


Good point.  I just realised looking at my own reply I should edit it to point out that while the guy was obviously lying that doesn't equate to Microsoft corporate policy.  But you've said it nicely so I'll just quote you if you don't mind.

People on call centres say what they think they need to in many cases and it's perfectly possible this guy just spoke a little out of line to try and protect his employer.



Try to be reasonable... its easier than you think...