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Kaz in an interview with Eurogamer

"Yesterday the online service was kind of in a critical state," Yamauchi said.

"The data centre was set up to handle 500,000 connections but the number of connections we received greatly exceeded that amount and there was a high chance of experiencing problems as a result."

http://www.eurogamer.net/articles/2010-11-25-gt5-update-confirmed-for-saturday