GameStop cease Xbox 360 trade in, PreOrder list too long

[JonnyAtlas]

disolitude said:

JonnyAtlas said:

disolitude said:

Congrats to microsoft on making a desired hardware device...

But I really dislike Gamestop. Another example of them not honoring promotions...

Just earlier this week I went to trade my xbox for the slim, and I was hoping to use the credit I got when I traded 6 of my games for Dead Rising 2 and Crackdown 2 to pay for the difference. Except I did this in February and March...and apparently the games I traded in back then have to be refunded back to me and traded in again for the system.

The problem is that they were worth 120 bucks 3 months ago but are worth 60 today according to their tradein values...

So F them!

??

Did they put the store credit on a card for you, or did you put the money towards the pre-orders? Either way, they're selling you a crock of s#!t. You should be able to use that credit for whatever you want. If you want to cancel your pre-orders or whatever, it's your money and you can do with it what you want. They should never make you do what they claim you have to do. I'd ask to speak to their District Manager. Raise hell. Those employees are screwing you over.

Here is the catch they have me on.

When I traded those games they were worth 120 bucks. Games in Canada are 69.99 so that was 140 bucks that was needed. At the time they had a promotion "trade 3 get 1 free". So my 6 trades were "bumped" 20 dollars to be able to preorder Crackdown 2 and Dead Rising 2.

So they are basically saying that if i want to trade my games for a console and not the games, they have to trade those games back to me and I have to trade them in again without the "20 dollar bump".

But they do not know what trade in values they had in February and March so they are saying I have to trade my games for the console at todays trade in rates.

Its alright, I want those games anyways but I was going to buy them as they come out since I'll have money put aside for them by then...

But EB games can suck it from now on.

Ah, I see. So the issue is the "get one free" deal, where you weren't really getting $20 actual credit, but a game for free as part of a promo. I guess that makes sense, but they should still be able to work something out. If they aren't willing to try making it work out for you, I would suggest raising a bit of hell higher up the food chain. GameStop/Eb are now focusing on "customer first" (at least here in the States), so you should be able to get someone to help make it work.

RE: OT -

Just found out today GS is still doing the trade bonus as advertised, they just aren't taking pre-orders anymore because they have no idea how long it will take to fill existing orders. My store down the road got six in the Friday of E3 (which sold out in 45 minutes) and they haven't received another shipment since. Who knows when M$ is going to ship more systems. So, if a GS actually has the new consoles in stock, you can still get the trade bonuses as advertised.

Oh, and they're giving $200 store credit for any PS3 now as well, so if any of you PS3 owners want to switch teams...