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kowenicki said:
Dell did used to be shitty... wouldnt touch them with a barge pole in the old days.

but not any more....

I have my first dell laptop (XPS Studio 16), its superb. Also when the battery packed up for some odd reason after a few months, they sent an engineer with a new battery to my home within 24 hours... an engineeer to fit a battery!? awesome. lol

Yeah, I've had nothing but good experiences with Dell (service).  My desktop keyboard packed up, sent me a new one without any questions.  GF was unhappy with a tiny little scratch on the black area at the edge of the screen, I told her to suck it up, they wouldn't fix such a small thing.  Turns out I was wrong and they replaced the whole screen, no questions. 

@Kowenicki: How do you find the XPS Studio 16?  Trying to decide between a laptop and desktop for my next comp and if i get a laptop I'm leaning strongly towards the Studio 16.