I've been doing some searching on it since your last post and though a lot of people are complaining about the copy protection on it, everyone seems to agree that if you do a full system backup, then restore it ON THE SAME SYSTEM (that part is key), that you should still be able to use the save file. If you get sent a different system you seem to be SOL, though. I wonder if your system was so messed up that it didn't sync with your profile, giving you your trophies and unlocking the copy protected save files? Not sure, but I would hold on to your system backup file just in case....maybe you'll get lucky and send you your original back (but repaired) and the restore will work....? Hopefully!
Owner of PS4 Pro, Xbox One, Switch, PS Vita, and 3DS
