The customer is never at fault when your product doesn't sell. This is a basic rule of business. The goal of a business is to gain customers, and a product not selling means that the business performed poorly: it did not gain the customers that it needed to be successful. Customers' buying habits have nothing to do with it, because it is the job of a business to conform to the needs, wants, and expectations of customers - never the other way around.
The failure of many third-party core-market games on the Wii is solely the fault of game developers and publishers not knowing or properly catering to their target market.
"'Casual games' are something the 'Game Industry' invented to explain away the Wii success instead of actually listening or looking at what Nintendo did. There is no 'casual strategy' from Nintendo. 'Accessible strategy', yes, but ‘casual gamers’ is just the 'Game Industry''s polite way of saying what they feel: 'retarded gamers'."
-Sean Malstrom
