@Bod,
How hard would it have been for the TRU manager to make a call list? Its not like the game is going to be released every week and he could have only put people on the list who specifically asked to be put on the list.
To the point is that if he was at customer service their job is to find an agreeable way to make the customer satisfied without putting the company in a disposition. I think a phone call would have been a fair compromise.
With that said I agree it wasn't the managers fault and the girl was probably just repeating what was told to her and she had no reason to suspect it was bad info.
@Superchunk,
Hmm, if it is all week then good on TRU...but they will be sold out at most stores before the end of the week =)
Anyways, I didn't want to wait until tomorrow to get it and I am glad I didn't. I have no problem paying $25 to play the game 24 hours earlier.
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| To Each Man, Responsibility |
