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dsister44 said:
If they charged you more for ones with cases and instruction manuals then they would have to pay you more for them as well. And how exactly do you put a monetary value to it? If it has the orginal case, but not the manual is that an extra dollar,two?


you should get a percentage reduction on lost items... 10 percent for the manual and 10 for the case... sounds fair to me... 5 percent if the game is scratched up...those reductions should then be pushed onto the retail... I know they are not going to do a percentage reduction but at least take off the money they didn't pay the idiots