SONY..caring for their customers

[Dallinor]

Words Of Wisdom said:

Sqrl said:

As a consumer I am telling you right now that Sony has hands down, bar none the WORST customer service of any company I have ever dealt with.

Testimonies like this are infinitely more valuable and telling than any award.

Anecdotal evidence is more telling then an industry award?

I personally hate the film "A Room with a View" yet it won 3 Academy Awards.

Whats more telling and valuable of the two above?