Frasman on 22 October 2007
| Gamerace said: They have also started informing all potential buyers they have a 40% failure rate. This is apparently store policy because all of the returns they end up dealing with, but I'm not sure if 40% is for that particular store or for all FutureShops. |
We've got a simular policy at the store I work at too. For us it's better to let the customer know in advance, rather than them come back later on pissed off (moms tend to be the worst) if it malfunctions.
