| thismeintiel said: Well, considering Sony voluntarily recalled their batteries on both occasions, yes I would say Sony remains respectable. Concerning the second incident, there were 40 reports worldwide of overheating, which could have been attributed to changes in the laptop after the battery was created or defects in raw materials, out of 100,000. That's a .04% failure rate. And Sony did a VOLUNTARY recall. Now compare that to MS that had a 33% failure rate and decided to stay silent about it. Only till after lawsuits did they set up their billion dollar repair program. Not a recall like what should have happened. Just so they could keep their lead. But what's truly sad are the individuals who this happened to, but instead of being angered like they would have been for any other piece of electronic equipment, they will defend MS till their deaths. Or even more sad is how people always want to point out Sony's mistakes, but give passes to huge mistakes by everyone else. Just reading comments on posts are sickening. Complaining about charging what they feel to be way more for the battery then it costs to make. Well yeah, it's called profit, eveyone does it, or they go bankrupt. But Sony is the only "ripping" us off, no one else. Ah, I wonder what it is like to be so blind. |
Aren't you reading that the wrong way round?
0.4% failure rate does not mean a recall of 10 million battery's. Maybe you're reffering to the second recall of batteries?
What about the 440,000 laptops due to wiring faults? and then the PS2's problems that Sony still refuse to acknowledge even with lawsuits.
So a similar issue of overheating happens to Sony products not once but twice yet you try to act like it was a minor issue and Sony acted like they was quick to respond (after 2 years) and purely in the interest of the consumers with an overblown guesture not needed as the fault was minor?
People go on about MS failure rates and act like Sony are faultless. If they do acknowledge Sony has had problems then it's marginalised like you have then attack on MS again.
What I'm saying is it happens to every company (apart from nintendo though it seems) but to act like it doesn't is blind fanboyism.
Just for the record Sonys overheating batteries was around the time of the 360 problems.
