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I agree with you Bmaker.  Plus, most respectable companies with products with high failure rates recall said product to rework it to be better.  Not ignore it for a year and 7 months, then agree to "fix" it because of numerous lawsuits, and finish it off by saying, " Well you need to just go out and buy the new Jasper chip versions.  They work sorta better.  "

So no one can seriously answer what's up with the VG Chartz graph?