Well then that review above should tell you why user reviews don't mean anything. Every console will have trolls and fanboys giving 0's and 10's hence such scores can never be taken seriously.
I think for the most part reviews are fine. As people have said before the gaming sites have reviews that target their main audience. If you want reviews that are friendlier towards family/casual games then find a review site that reflects your taste, simple as that. Seeing as how it's mostly hardcore gamers that even read reviews I would say most websites have their reviews spot on in terms of targeting their specific audience.
The definitive evidence that video games turn people into mass murderers
