Problems with Parents' Computer's internet.

[thekitchensink]

arsenal009 said:

Senlis said:
what I would do is open a command prompt, usually by typing 'cmd' (no quotes) at the bottom of the start menu. Type the following and press enter after each one (once again, do not type in the quotes)

"ipconfig /all"
"ping www.yahoo.com"
"ping 4.2.2.4"

copy and past everything into a post here.

 

Those instructions make no sense dude.

@onimusha

he means to say:

1. right click on start button

2. right click on "run" tab

3. type "cmd" (no quotes)

4. click "OK"

5. follow rest of what he says:  Type the following and press enter after each one (once again, do not type in the quotes)

"ipconfig /all"
"ping www.yahoo.com"
"ping 4.2.2.4"

copy and past everything into a post here.

 

To open a command prompt, click Start-->Run-->type 'cmd'