Bitmap Frogs said:
Ah, so anxious to prove yourself that you made a major mistake =/ Mere amateur, I say. http://www.consumeraffairs.com/news03/playstation.html Things went sour for Sony and they eventually settled, offering freebies and repairs of broken ps2 units. Sony was mass-sued in a class action lawsuit built upon the poor quality of the playstation 2 and they were forced to settle. Now that's poor build quality. Even funnier is that Sony tried to blame consumers for this (dust, fingerprints, etc... it's all in the link, read at your pleasure). You can diss Microsoft as much as you want, but no one has been able to raise a case at the courts, meanwhile the ps2 did and it generated a lot of bad publicity for Sony. Heck, you just have to ask anyone with a ps2... one of my friends is on his 5th ps2. My 2nd ps2 broke down, didn't buy a third. Etc... Let me repeat this to you so it sinks, Sony was court-ordered to repair playstation 2 units. You countered it? Hah. You sank yourself even more. You should have stayed out of the thread. |
Oho, I was expecting a link about failure rate of PS2 and how it was widely known by the Europeans and Japanese, but I find a hopelessly irrelevant attempt to counter my point. Kasz seems to recognize the data necessary to counter, but you ignored it in your repsonse to him. To make it clear: I'm suggesting the PS2's failure rate wasn't as high, and that Sony's quality reputation wasn't harmed nearly as much.
That link you provided, and the presence of lawsuits and a court order, do not show that PS2's quality reputation was as low as the 360's is now. I fully believe that PS2 disc drives, and 360 hardware generally, fucked up a lot. But it's a question of degree, and the reputation built upon that degree. I feel sorry for you if you think a court order proves that PS2 a worse reputation for quality than 360 in Japan/EU.
Microsoft didn't settle in courts (if that's indeed true), it's perhaps in part because they rolled out a $1billion+ program to mitigate their quality issues. If you say Sony should have done similarly, that's merely moving away from the question of which hardware had the worse rap, to the question of which company's response was better after it got done ignoring or denying the problem. Ignoring and denying which starts in R&D, of course.
As I've said before, I'm not saying that 360's poor quality is the only factor controlling why it sells better in America than in Japan and the UK, but nonetheless 1) the contention hasn't been countered and is consistent with the facts, and 2) you made a laughable mistake in demanding that I "prove" that quality was a factor. I didn't come in, state the claim, and demand that you "prove" I was wrong. I'm just saying that unless PS2/Sony's problems equalled or exceeded the RRoD problem, my contention retains plausibility.
One factor in 360's faster US sales, as opposed to Japan/EU sales, is that consumers in those regions punish poor quality more severely than US consumers. That's not inconsistent with the facts, and I'm not a troll for raising it. You're a fanboy for trying to shut me up.
About Japan's quality-conscious nature:
"Such population densities also contribute to another reason why companies doing business in the Japanese market need to be so sensitive about their reputation for quality, reliability and service - the Japanese market is one huge rumor-mill which can near-bankrupt a company within weeks if it becomes the victim of a true rumor regarding its stability, product quality or ethics."
http://www.venturejapan.com/japanese-market.htm
Hmm, did this happen to PS2? Did it happen to Apple when iPods took over Japan's mp3 player market?
