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I was expecting some flak about this, so I wasn't surprised. What did surprise me was that I actually got some constructive comments too. My only point was that it really makes no sense from a business standpoint to tell a paying customer to piss up a rope. I actually believe that if I call again and get someone else, I might be able to get something done. In which case, my beef wouldn't be with Nintendo, just the customer service guy with a chip on his shoulder. I hardly think that what I am doing is whining. I am not busting on Nintendo. Why shouldn't I be able to expect a product to last, and if it doesn't, that it be fixed? Excuse me if I was disappointed that Nintendo left me hangin. I didn't expect it.