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reask said:

I ask the question because I have had two totally different experiences.

When I was under warranty my console was collected and returned within 9 days.

Out of warranty 4 weeks and I now have to get it repaired privately.

So are MS purposley fuc***ing folks around so they buy another console?

Your thoughts and experiences would be appreciated.

I wouldn't think so, surely not if they are still taking a loss on their hardware, at least.

Their support just seems to be very inconsistent.