When I went online I had to create a xbox live account. I couldn't use my older account based off Daniell, My first name. So I created my Nightstriker Alias on Xbox Live. So there's two different possibilities for what I've read here.
1 - You have a similar single-player account based off a name or something. This is unlikely to be granted xbox live gold status due to it not having a xbox live silver account.
2 - You've had a silver account but you've mistakenly made a new gold account.
My suggestion? Call my Xbox support. They are actually very nice about this, I had a similar problem with my brother's xbox and they refunded me the entire 12+1 month card so I can remake the account. If you need the number here it is.
1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Why must JRPG female leads suck so bad?
