19% is avg for my chain. We have some titles go up to about 25 in some cases. Sometimes it is as low as 15% . !8-19 range is the most common number I see on the scanner. We don't do used games. My guess is that there is an insurance or liability reason. There could also be a copyright issue. We are not to sell a game it the wrapper is off, or if it has been repackaged. And if the service desk did it's job, we would not get opened games back, except in the case of a defective disk. I have actually seen games that people have shrink wrapped so that they could return it to us.
"But as always, technology refused to be dignity's bitch."--Vance DeGeneres







