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Nintendo's customer service is awsome!

I had my wife DS touch screen replaced 3 months out of warranty for free.

1 of my Wii's had to be sent in 3 times due to the brawl issue, on the 3rd time they replaced the motherboard, and sent me a brand new copy of Brawl, along with a free classic controller cause I already had all the players guides they had to offer

Replaced my Super Mario Kart (SNES) for only 7 dollars after the battery died on it, came with the box and all manuals

for customer service Nintendo just cant be beat (though I have run into a few idiots, just hang up or ask to talk to someone different)