neotea on 31 December 2008
Yeah customer service wise nintendo is really good. I call them bout my gamecube controllers and explain the problem. They said they would look at it and didnt even ask me about the warranty and this was a few months ago. They ask me to put them both in a box and a ups person would come to pick it up the the next day of i live in WA so that made it quicker. The ups guy came the next day as told and ask me to sign something meaning nintendo was paying for the shipping and handling and took the box. My controller came back 2 days later with a letter stating once was fixable and was fixed. The other was and gave me a new controller all this at no charge to me. Gotta love nintendo customer service.
