This seems to be the most common failure for the PS3 (burned lens or broken motor), according to sources accounting for about 70% of repairs. Of the remaining 30% most of those seem to be related to overheating issues (console goes back into standby after turning on).
For North America I think there's 1 year warranty for this. For the EU such problems are covered for 2 years through retailers, who will have to deal with Sony directly themselves.
Here in the Netherlands it's at least 3 years through consumer retailers. Out of warranty you should ignore contacting Sony and go to the retailer, when it's likely not your fault repairs will be totally for the expense of the retailer.
According to Sony over 250,000 PS3s have been sold in the Netherlands (and over 500,000 for the Benelux, although Belgium/Luxemburg have a smaller population, the PS3 sold relatively better at our neighbours). Of the Dutch consoles Sony took care of in total 68 out of warranty repairs regarding first year units so far (so since about 9 months when normal warranty on launch units ended).
At least for the EU this is the wrong approach for most people unless you somehow lost your receipt, contact your retailer instead.
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