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And there I am! Lol!

Let me keep it civilized: Yes it's normal that you hate the controls, but you'll get used to it in an hour or so.
Once you've pushed through that enormous learning curve one of the most hardcore, deep and amazing games lies waiting for you. After you've finished it you'll feel great that you've played it and will think RE4, however great it is, is for sissies.

Edit: Oh and for heavens sake: start with Jill!!!