Sony's customer service isn't too bad either. They offered to replace any glitched copies (I kept my glitched copy) of GT2 that prevented the user from getting 100% completion:
http://www.absolute-playstation.com/api_review/rgt2.htm
However, they didn't hand deliver it to your house. You still had to drive your lazy ass to the store. Sony just isn't trying hard enough 
Wii Code 8761-5941-4718-0078







