Fei-Hung on 10 September 2008
^^ agreed. It is a good business strategy. We use it a lot. We offer a lot of free services to gain a monopoly or take it away from someone else, and then, once we have the support and the numbers, we start charging. MS can only become better as time goes by, however, they will need to finish this gen at a good high instead of a low. If they start losing more and go into what they did with the XBOX, they will lose whatever trust they built. Similar to how PS3 had to rebuild its user base and is doing now compared to the transition from the ps1 to ps2.
