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FinalEvangelion said:
The Xbox 360 experience is much better than other services and products they offer. Why?

Competition. MS is not completely running the show in the gaming business. They actually have to compete with two other companies and out do them with better offerings. If MS monopolizes the gaming industry (which is their goal), then we will see similar business model they apply to their OS and Office apps business. Overcharging for a product that is not all that great.

As far as my experience, I've had much more difficulty with MS than I have had with the other two companies. Re-installing Windows often and charging me $80 for a power supply that they lost are a couple of them.

Hopefully the Xbox brand never becomes a monopoly in the gaming industry. It's great as a competitor, though.

Amen to that.