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Forums - Sony Discussion - Is it safe to standby PS4?

Hey guys, I just bought my PS4 last Thursday and everything's been working great except for the standby function in a specific situation. It does work as expected when there is something to download in the background, for example, if I start to download a game and then standby the PS4, the orange line appears on the PS4 and I can turn it back on anytime I want. But if I put the PS4 on standby without any tasks to run in the background (or if it finishes any background tasks), it will turn itself off completely without any lights on and it will not charge the controller either, and when I try to turn it back on it won't respond to the press of the power sensor on the console or the PS button on the controller, which will keep blinking as if it were looking for the console. From this moment, the only thing that will allow me to turn it back on is to unplug the PS4 and plug it back again. When I turn it on from this state, most of the times it goes directly to the XMB as normal, only one time I saw the message telling me to turn it off properly.

I'm not too worried because It's the only bug I've encountered so far, besides I know that the console just came out and maybe this can be patched in the future. I'd like to hear about your experience with this feature so far and if there's anything you guys know that can fix this or be the source of the problem. The PS4 is connected by HDMI to an LG 3DTV and I haven't modified it in any way (It has the stock 500GB HD). So, do you think that this is nothing to worry about, or is it time to contact GameStop (they told me that it came with a 30 day warranty) or Sony and try to get a replacement?

UPDATE: The PS4 beeps once when I press the power sensor, and the line turns blue for about one second, then nothing. I guess it is a power supply issue. I contacted Sony and they will send me a service order box. Hope they send me a replacement.



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did you go into settings and set up what your console can do in stand by?

 

edit:  reading the second half of the paragraph.. that seems really weird for the console to do.  I would call sony support



I am Torgo, I take care of the place while the master is away.

"Hes the clown that makes the dark side fun.. Torgo!"

Ha.. i won my bet, but i wasnt around to gloat because im on a better forum!  See ya guys on Viz

DD_Bwest said:
did you go into settings and set up what your console can do in stand by?

Yes, all three options are checked. But I guess none of these should interfere with turning on the console from standby. Now that you mention it, I guess I'll try different settigs for standby, or try to turn it on from the PlayStation App.



Mine is always on standby and that never happened.



ChristianTheAtheist said:
DD_Bwest said:
did you go into settings and set up what your console can do in stand by?

Yes, all three options are checked. But I guess none of these should interfere with turning on the console from standby. Now that you mention it, I guess I'll try different settigs for standby, or try to turn it on from the PlayStation App.

what method are you using to put it in standby?   the controller or tapping the button on the console?



I am Torgo, I take care of the place while the master is away.

"Hes the clown that makes the dark side fun.. Torgo!"

Ha.. i won my bet, but i wasnt around to gloat because im on a better forum!  See ya guys on Viz

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DD_Bwest said:
ChristianTheAtheist said:
DD_Bwest said:
did you go into settings and set up what your console can do in stand by?

Yes, all three options are checked. But I guess none of these should interfere with turning on the console from standby. Now that you mention it, I guess I'll try different settigs for standby, or try to turn it on from the PlayStation App.

what method are you using to put it in standby?   the controller or tapping the button on the console?

I'm doing it from the menu, guess I'll call Sony, now it won't turn back on at all: when I press the power button the blue line appears for like one second and then it goes off.



Ohh it sucks man, never had such a problem and I keep my PS4 on standby big majority of time, hope Sony sorts it out for you.



So it is happening...PS4 preorder.

Greatness Awaits!

YA i would call sony from there. they may advise a safe mode boot or something



I am Torgo, I take care of the place while the master is away.

"Hes the clown that makes the dark side fun.. Torgo!"

Ha.. i won my bet, but i wasnt around to gloat because im on a better forum!  See ya guys on Viz

Yeah, you gotta get your console replaced immediately. Call where you got it from first, Sony willl replace it but if you got it from a store they might have a console or 2 set aside just incase these situations happen. (My console originally died within half a hour because that issue). But I got mine replaced day 1 at GameStop luckily cause they set only 1 aside and I was the only one with a issue.



I turn mine off.  I have no clue why there is a reason to put it on Standby?  It starts up fast enough, and I don't need uncle sam using my internet while I'm not using the device.