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Forums - Microsoft - Is Xbox Live down? It is for me!!

stonj on 30 December 2009

Right i was half way through a song in lips when i get discconnected from live.

 

I did an off and on and i cant sign in. Cant connect to xbox live. Test connection etc etc

 

Two of my friends are having the same issue but anohter 3 are not.

 

Anyone else having an issue or know whats going on?




Feel free to check out my 8 montages at www.youtube.co.uk/stonj 

you can also find me at myspace.com/jamiestoner47 and on facebook

XBL :: stonj

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chazy13 on 30 December 2009

no, i just played a game of mw2 and it was fine.



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GreyianStorm on 30 December 2009

Microsoft discontinuing Xbox 360 confirmed?

It's probably just a bit of maintenance or something.



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MrBubbles on 30 December 2009

i was online a little while ago without problems



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stonj on 30 December 2009

we are talking last 60 min or so




Feel free to check out my 8 montages at www.youtube.co.uk/stonj 

you can also find me at myspace.com/jamiestoner47 and on facebook

XBL :: stonj

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stonj on 30 December 2009

so any ideas?




Feel free to check out my 8 montages at www.youtube.co.uk/stonj 

you can also find me at myspace.com/jamiestoner47 and on facebook

XBL :: stonj

slowmo on 30 December 2009

Check the codes in the details section when it fails. Check those codes to make sure you haven't been banned.

First port of call of course is to turn off your router for a minute then start it and your 360 back up again. Service is fine for me btw.



stonj on 30 December 2009
slowmo said:
Check the codes in the details section when it fails. Check those codes to make sure you haven't been banned.

First port of call of course is to turn off your router for a minute then start it and your 360 back up again. Service is fine for me btw.

WHy would i have been banned?

And if its my router why do i have net and others are having the same issue?




Feel free to check out my 8 montages at www.youtube.co.uk/stonj 

you can also find me at myspace.com/jamiestoner47 and on facebook

XBL :: stonj

slowmo on 31 December 2009
stonj said:
slowmo said:
Check the codes in the details section when it fails. Check those codes to make sure you haven't been banned.

First port of call of course is to turn off your router for a minute then start it and your 360 back up again. Service is fine for me btw.

WHy would i have been banned?

And if its my router why do i have net and others are having the same issue?


Its unlikely in fairness as it usually comes up with a message now but you can get false positives on Microsoft anti piracy detection. 

The reason you should reboot your router is to flush all connections and settings properly, if during a session on Live something went wrong and it closed up a port on your router then it might take a reboot to get it working again.  I didn't say it was guaranteed to work but it does solve a huge number of issues with DNS problems and other issues that can prevent Live connecting.  Hving the internet doesn't mean much in all honesty, it's very easy to have some external services work while others don't. 

Assuming you've done what I suggested then its a call to Xbox support who can explain what issue you're having from the fault codes the 360 is giving you.