Lord Flashheart said:
thismeintiel said:
Lord Flashheart said:
thismeintiel said:
Well, considering Sony voluntarily recalled their batteries on both occasions, yes I would say Sony remains respectable. Concerning the second incident, there were 40 reports worldwide of overheating, which could have been attributed to changes in the laptop after the battery was created or defects in raw materials, out of 100,000. That's a .04% failure rate. And Sony did a VOLUNTARY recall. Now compare that to MS that had a 33% failure rate and decided to stay silent about it. Only till after lawsuits did they set up their billion dollar repair program. Not a recall like what should have happened. Just so they could keep their lead.
But what's truly sad are the individuals who this happened to, but instead of being angered like they would have been for any other piece of electronic equipment, they will defend MS till their deaths. Or even more sad is how people always want to point out Sony's mistakes, but give passes to huge mistakes by everyone else. Just reading comments on posts are sickening. Complaining about charging what they feel to be way more for the battery then it costs to make. Well yeah, it's called profit, eveyone does it, or they go bankrupt. But Sony is the only "ripping" us off, no one else. Ah, I wonder what it is like to be so blind.
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Aren't you reading that the wrong way round?
0.4% failure rate does not mean a recall of 10 million battery's. Maybe you're reffering to the second recall of batteries?
What about the 440,000 laptops due to wiring faults? and then the PS2's problems that Sony still refuse to acknowledge even with lawsuits.
So a similar issue of overheating happens to Sony products not once but twice yet you try to act like it was a minor issue and Sony acted like they was quick to respond (after 2 years) and purely in the interest of the consumers with an overblown guesture not needed as the fault was minor?
People go on about MS failure rates and act like Sony are faultless. If they do acknowledge Sony has had problems then it's marginalised like you have then attack on MS again.
What I'm saying is it happens to every company (apart from nintendo though it seems) but to act like it doesn't is blind fanboyism.
Just for the record Sonys overheating batteries was around the time of the 360 problems.
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Yes, I was refering to the second recall, that's why I said I was. Of course, every company has these problems, even Nintendo. The shitty NES push down design comes to mind. I'm sure they have experienced other issues, but probably only minor. The point, though, is normally these companies' failure rates fall in the standard 2-3%, or they'd be rediculed into non-existence. But not MS.
And yes, a failure rate well below 1% after 2 years is minor. And Sony still saw it was faulty and recalled it on their own will. Now, one of 33% after just a year without a recall is not. My point being, you can say all you want about why you hate a company or system, no matter how petty they are. But only a fool will sit there and tell you how going through 2 or 3 systems and a 33& is fine and normal, just as long as you can get it replaced for free, which of course adds to sales so MS probably doesn't mind too much. Still, no one should have to put up with that.
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If only it was Sony that 'voluntarily' recalled the baterries but it was Dell that started the recall while Sony remained silent.
Like I said Sony have remained quiet on the PS2 failure rate which is above 3% and many people did have to buy another machine like die-hard Sony fans claim every single 360 owner has too because they wouldn't repair them or extend their warranty.
Mine is still broke as when mine broke I went onto the Cube and Xbox (never stopped playing the Dreamcast) due to the fact Sony refused to repair it for free. With such a high failure rate you think they would do something about it. I believe many 360 owners unlike Sony fans remember this and are pleased with actually getting help this time around though not with the high failure rates.
So keep going on about how bad MS are and how much you hate them (I've never said I hate Sony or the PS3) but don't forget Sony did it first without offering a resolution.
Also forgot about the problems with the NES. Having to blow into the cartridges to get them to work but after 20 years most machines still work.
Oh and keep bringing it up and acting like every single MS product overheats and every single 360 from the first til last will have the problem.
Ignore how they've eliminated it now in production models but like I've been asking apart from the early 360 what other products have been overheating like RRoD? It's nothing more than rabid fanboyism making those ridiculous claims.
Still haven't had an answer Jede3?
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Yes, Dell did start the recall first. I'm assuming this is mostly because people had problems with the Dell computer, and therefore complained to Dell, and didn't know what exactly was causing the problems. However, Sony did do a voluntary recall of the batteries. You can go to the CPSC website and get info about it. The fact you shouldn't be ignoring is that the failure of said battery was less then 1%. Now the first recall was done in 2006, in which they recalled 9 million batteries. Now according to the CPSC, there were only 16 reports of failure in the U.S. I'm not sure how many in the entire world, so I can't really do a failure rate calculation.
I also would like to see specific numbers on the failure rate of a PS2. I haven't seen any that suggest it is over 3%. Do you have any that show this? Or are you just assuming it? If you have the numbers, then cool, I'll concede about the PS2.
I could be wrong, but you sound like your praising MS for their handling of the failure rates. Saying that at least they helped. You fail to realize they didn't do that out of their own hearts, but because of reactions to lawsuits, otherwise they would have stayed silent this whole time. They didn't want to lose their lead, saw that a recall would be the end of the 360, and also didn't want to be sued anymore, so they set up their billion dollar repair program. Of course, that didn't stop the lawsuits all together.
I hope you also don't think that RROD and E-74 or done and over. Microsoft declared that the number of failures had dropped dramatically. However, in 2008, SquareTrade did a study on over 1000 360's, and found that 16% of them had failed. 40% of that number were not covered by the extended warranty. They also concluded that that estimate is lower than the real failure rate, since they only did a 10 month test, and the majority of failures take a year or more.
