Oh yeah, I remember about the code.

But the first is literally impossible. There's only one SKU for Halo Wars in our system, and it's specifically under the Xbox 360 section of or "New Release" list, and the 360 list is the first list that pops up whenever we check our "New Release" section. They would've had to have been complete idiots and totally blind to have not known what list they were looking at.

And the likelihood of the person looking up everybody that pre-ordered Halo Wars, then managing to remember your name (when they couldn't remember what system Halo Wars was going to release on), only to track down your number so they could call you is rather slim.

And if they they cared so little about their job that they didn't even know what system on which the game was going to be released, then I find it highly unlikely that they would care enough to call you. :P

They have collection, of games, where i could not find in most stores, That's how i found my Metal gear solid: essential, so even if they have some fault, it's pretty good place to find niche games.

it was on the shelf and it had new game right under the barcode(it was a white sticker).it was xbox live arcade unplugged(i cant get live,and wanted geometry wars).since it was on the shlf so it didnt have the wrap and when they got the game.i was talking to my friend and not paying attention.but when i got home it didnt have the shrink wrap and it was in a white cd case in the case instead of where it was supposed to be

she was new and u could tell she didnt know wat she was doing but i know some people who work there and they called me. idk wat they did with my money though

you know what i hate the MOST about gamestop?

they put the sticker on the artwork under the plastic of the case.

when you have to peal it off, it sometimes tears the official artwork. why the hell do that?

ofcourse, that only goes for used games or "new games" out of the cases. its so annoying.

I stopped buying from gamestop middle of last year for many reasons.

1)The new people at the one nearby here are horrible. They used to have a fantastic staff
2)I walked in one day to buy a game I forgot to pre-order, and was told they could only give me one If I also pre-order something else as they were all pre-orders (which is crap as it was a big release). So in other words your giving me another persons pre-order, and it's not even out a day.
3)I said I wanted a new copy of something and they tried to do it as a used one. Which was the last straw at that store.
4)I then decided to stick to buying from their online site, and even then the service was horrible.

That was it. Sticking with amazon, even if I get a few things a day later

even worse they r the only place that i can prorder from here so if i want a collecters edition or a preorder bonus then i have to go with them

I never buy anything at Gamestop. They can disappear off the face of the Earth as far as I am concerned.

 There is always more to the story when I comes to Gamestop complaint..

when I worked at Gamestop I would have people say: "it's open so it's not New" or "it's open, can I get a disscount"

  As long as the game was never played, it's considered New. An open boxed game plays the same as a sealed game. Like when you buy a new Car, you know how many people sat their sweaty ass in those seats before you did.. but the car is still New!.

I came across so much BS when working at Gamestop..

I remember 2 soccer moms coming to the store a couple days after that Janet Jackson (Super Bowl Nip Slip), they were holding Starbucks coffees talking about how "inappropriate" it was that her Nipple popped out, WHILE paying for their kids copy of GTA, I explained that it's rated M for mature... they didn't care.. "why kid won't stop asking for it"... just damn..

I would also have many people coming into with scratched 360 games, claiming they "never touched the 360, the game just got a perfect circle scratch"..

I would say "I'm defecting your old copy for you and giving you a new copy regardless if you moved the 360 or not, because I don't care"

"ok ya, I moved it while it was on"..

lol every f'en time..

I just get sick and tired of Gamestop horror stories (even tho I don't work for them anymore), It's to easy to complain about a store that gives you so many buying / selling options.

Unlike a Wal*Mart, Target, etc: were you just walk in, buy, walk out, nobody in one of those stores talks about games when you go in..

When you walk into a Gamestop, you have Gamers selling you games, and they will express their opinions with you when you buy a game.. and some people just don't want to hear that the game / system they are about to buy isn't the greatest..

So walking into a Gamestop can be like walking into a live game forum..

Hmmm...I can see how that's annoying from both ends. It's just things I don't do out of coutesy like bringing empty boxes up to the register instead of just naming the game I wanted to the cashier and sparing them unnecessary work. It also would have forced a notification from them that they had to sell you the store copy, since they would have grabbed it from the wall.

Frankly, it's hard to take a side because on one hand, maybe you're right and they didn't say anything to you. On the other hand you already said you weren't looking, werent paying attention during your purchase, and were in a conversation with a friend at the time, so maybe you were notified and you didn't hear it.

I'm not going to totally justify what happened, because I wasn't there, but it seems like you were a pretty oblivious shopper that day, and that's just something that will naturally lead you to trouble in general in many stores.