By using this site, you agree to our Privacy Policy and our Terms of Use. Close

Forums - Nintendo - Nintendo's awesome customer service (or I just got a brand new DS)

So a few months ago both the L and R buttons stopped working on my Limited Edition Gold Triforce DSLite. I went to the support section of Nintendo.com and submit all the information I need to get a mailing label that I can print. Well, I was lazy and enjoying my games so I ended up having to call to get a new one, which was no hassle at all.

Anyways, I sent it in last Thursday, it got there friday (I live like 20 minutes away from the main US repair center for Nintendo products) I get an e-mail on Tuesday saying they are shipping it back, and I get it on Wednesday. It was in their hands for all of 2 full business days.

Well, I think they just test to see if it is broken, cause they sent me a BRAND NEW Limited Edition Gold Triforce DSLite. It definitely isn't a refurb as there isn't a single scratch or even a piece of dust on the thing. What is extremely awesome about that, is I scratched mine under the ABYX buttons, and I had worn off the corners of the hinges. Also, there was a ton of pocket lint stuck on the case that was pretty dang hard to get off. So yay for nintendo service!

EDIT: now back to Fire Emblem: The Sacred Stones, which I couldn't play without the R button.




If you drop a PS3 right on top of a Wii, it would definitely defeat it. Not so sure about the Xbox360. - mancandy
In the past we played games. In the future we watch games. - Forest-Spirit
11/03/09 Desposit: Mod Bribery (RolStoppable)  vg$ 500.00
06/03/09 Purchase: Moderator Privilege  vg$ -50,000.00

Nordlead Jr. Photo/Video Gallery!!! (Video Added 4/19/10)

Around the Network

Pocket lint, really? o_O



Random game thought :
Why is Bionic Commando Rearmed 2 getting so much hate? We finally get a real game and they're not even satisfied... I'm starting to hate the gaming community so f****** much...

Watch my insane gameplay videos on my YouTube page!

SHMUPGurus said:
Pocket lint, really? o_O

 

well, it lives in my pocket. I don't know how else all that dust would have gotten on the edges of the screen and near the hinges.

I was just too lazy to really clean the thing I would just whipe it off with a rag which doesn't get in the corners.




If you drop a PS3 right on top of a Wii, it would definitely defeat it. Not so sure about the Xbox360. - mancandy
In the past we played games. In the future we watch games. - Forest-Spirit
11/03/09 Desposit: Mod Bribery (RolStoppable)  vg$ 500.00
06/03/09 Purchase: Moderator Privilege  vg$ -50,000.00

Nordlead Jr. Photo/Video Gallery!!! (Video Added 4/19/10)

That's Nintendo's Top Notch service for ya!



I didn't send anything to Nintendo yet because I mostly keep every console I have in mint condition, even handhelds. I'm sure that if anything happens to any of them, I can trust them to replace/fix anything that's broken! =P



Random game thought :
Why is Bionic Commando Rearmed 2 getting so much hate? We finally get a real game and they're not even satisfied... I'm starting to hate the gaming community so f****** much...

Watch my insane gameplay videos on my YouTube page!

Around the Network

....What kind of warranty do DS Lites have? I've had mine more or less since the launch of the console and my L button is in the worst shape imaginable.



I know it had a 1 year warranty. So I got mine in right before it expired. I now have 1 extra year of warranty




If you drop a PS3 right on top of a Wii, it would definitely defeat it. Not so sure about the Xbox360. - mancandy
In the past we played games. In the future we watch games. - Forest-Spirit
11/03/09 Desposit: Mod Bribery (RolStoppable)  vg$ 500.00
06/03/09 Purchase: Moderator Privilege  vg$ -50,000.00

Nordlead Jr. Photo/Video Gallery!!! (Video Added 4/19/10)

Nutbunnies. Looks like I'm out of luck.



Khuutra said:
Nutbunnies. Looks like I'm out of luck.

 

you can always call and try, you never know. They are known to fix systems out of warranty.




If you drop a PS3 right on top of a Wii, it would definitely defeat it. Not so sure about the Xbox360. - mancandy
In the past we played games. In the future we watch games. - Forest-Spirit
11/03/09 Desposit: Mod Bribery (RolStoppable)  vg$ 500.00
06/03/09 Purchase: Moderator Privilege  vg$ -50,000.00

Nordlead Jr. Photo/Video Gallery!!! (Video Added 4/19/10)

nice man nice :O
haven't played sacred stones in a while, great game