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Forums - Gaming - GameStop Program Leads Employees To Lie To Customers/Where do you buy games?

 

Where do you buy most of your games?

Amazon 53 45.69%
 
Bestbuy 20 17.24%
 
Walmart 5 4.31%
 
Gamestop/EB Games 18 15.52%
 
Others (please mention) 20 17.24%
 
Total:116

Thought I'd share this.  Close if already posted.  

Too long to post on here so click link below:

http://kotaku.com/new-gamestop-program-leads-employees-to-lie-to-customer-1791874332

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Personally I've cut back on buying at Gamestop/EB Games and seems like it's a good thing.  The only thing I still have with Gamestop/EB Games is my pre-order for physical copy of Ultimate Marvel vs Capcom 3 as the physical copy is exclusive to them and will likely be limited.

Majority of my game purchases are on Amazon and Bestbuy.  Where's your go-to place for games?



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I buy on Amazon or digitally at this point. Things like this make me glad I do.



So what did they lie about? At least post a sentence to give your headline a context.



I bought Resident Evil 7 at launch last week from Gamestop.

Guy asked me when I was at the counter if I would like to sign up for their Rewards program. I said "Nah maybe another time".

"I'll set you up with our basic one then" was his response.



Goatseye said:
So what did they lie about? At least post a sentence to give your headline a context.

They lie about new games being out of stock so people are forced to buy pre-owned or not buy at all because they focus more on trade ins, pre-orders, and used sales.  Here is an excerpt:

 

The program, called “Circle of Life,” gives each GameStop store different percentage quotas for 1) pre-orders; 2) reward card subscriptions; 3) used game sales; and 4) game trade-ins. Each of these quotas is based on the store’s total transactions. Pre-orders and reward cards subscriptions are based on the number of transactions, while used game sales and trade-ins are based on the total dollar value of transactions. If a store’s quota for used game sales is 30%, and the store sells $1,000 worth of merchandise, GameStop expects at least $300 of that merchandise to be pre-owned.



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Neodegenerate said:
Goatseye said:
So what did they lie about? At least post a sentence to give your headline a context.

They lie about new games being out of stock so people are forced to buy pre-owned or not buy at all because they focus more on trade ins, pre-orders, and used sales.  Here is an excerpt:

 

The program, called “Circle of Life,” gives each GameStop store different percentage quotas for 1) pre-orders; 2) reward card subscriptions; 3) used game sales; and 4) game trade-ins. Each of these quotas is based on the store’s total transactions. Pre-orders and reward cards subscriptions are based on the number of transactions, while used game sales and trade-ins are based on the total dollar value of transactions. If a store’s quota for used game sales is 30%, and the store sells $1,000 worth of merchandise, GameStop expects at least $300 of that merchandise to be pre-owned.

Thank you very much.

I don't see anything wrong with that. If you want new games and Gamestop is not offering that, you can buy it a different place if you don't want pre-owned.

Amazon is your friend, BestBuy is your friend as well. Hell, even Walmart.



Goatseye said:
Neodegenerate said:

They lie about new games being out of stock so people are forced to buy pre-owned or not buy at all because they focus more on trade ins, pre-orders, and used sales.  Here is an excerpt:

 

The program, called “Circle of Life,” gives each GameStop store different percentage quotas for 1) pre-orders; 2) reward card subscriptions; 3) used game sales; and 4) game trade-ins. Each of these quotas is based on the store’s total transactions. Pre-orders and reward cards subscriptions are based on the number of transactions, while used game sales and trade-ins are based on the total dollar value of transactions. If a store’s quota for used game sales is 30%, and the store sells $1,000 worth of merchandise, GameStop expects at least $300 of that merchandise to be pre-owned.

Thank you very much.

I don't see anything wrong with that. If you want new games and Gamestop is not offering that, you can buy it a different place if you don't want pre-owned.

Amazon is your friend, BestBuy is your friend as well. Hell, even Walmart.

The issue though is that they have the new games, they just dont want to sell them to you if they are below their targets.  They would rather them stay in the drawer.



Neodegenerate said:
Goatseye said:

Thank you very much.

I don't see anything wrong with that. If you want new games and Gamestop is not offering that, you can buy it a different place if you don't want pre-owned.

Amazon is your friend, BestBuy is your friend as well. Hell, even Walmart.

The issue though is that they have the new games, they just dont want to sell them to you if they are below their targets.  They would rather them stay in the drawer.

I never buy used games for more than a certain price. I ain't scared to walk out of the store if a price doesn't suit my liking.

That's them playing with the porduct pricing to maximize their profit. Nothing wrong with that.



Goatseye said:
Neodegenerate said:

The issue though is that they have the new games, they just dont want to sell them to you if they are below their targets.  They would rather them stay in the drawer.

I never buy used games for more than a certain price. I ain't scared to walk out of the store if a price doesn't suit my liking.

That's them playing with the porduct pricing to maximize their profit. Nothing wrong with that.

Actually when you lie to a customer to benefit your company's profit is actually wrong.  



V-r0cK said:
Goatseye said:

I never buy used games for more than a certain price. I ain't scared to walk out of the store if a price doesn't suit my liking.

That's them playing with the porduct pricing to maximize their profit. Nothing wrong with that.

Actually when you lie to a customer to benefit your company's profit is actually wrong.  

They're not selling you fake products or recalling it after sale.