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Forums - Nintendo - Problem with Nintendo on android.

Hi guys! I have an android 5.1 phone. I can't get the video to play on the Nintendo directs. It used to work. Does anyone else have this problem?



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BasilZero said:

Are you using a browser (Google chrome, etc) or a certain video app (like the youtube app?)

Chrome browser.



BasilZero said:
niceguygameplayer said:

Chrome browser.

 

Have you cleared the browser of cookies/cache?

 

If that doesnt help - have you tried installing another browser and see if that is having the same issue.

No, neither. I used another phone with android 4.2 I think, but it doesn't work on that phone anymore either. I hear the sound, but no video. I will try your first option.



I tried option 1 and updating the browser. No effect. Hmm...



BasilZero said:
niceguygameplayer said:

No, neither. I used another phone with android 4.2 I think, but it doesn't work on that phone anymore either. I hear the sound, but no video. I will try your first option.

 

Might be a cookie/cache issue so ya try clearing that - might want to update the browser too if you are still using a older version of the browser.

Strangely, all other videos on other sites seem to work. Maybe it's Nintendo.com



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You should just try playing the video directly off of YouTube.. that way you don't need to worry about all the minor scripts or embeddings that make the video not work



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