Forums - General Discussion - Did a major a major EA Origin phishing attempt get through to my inbox, or am I just being paranoid? How would this have even happened?

Here is the e-mail, saw it in my Gmail last night:



I haven't clicked anything on it, because I'm presuming it's a fake (I googled the via address but found nothing), but I figured I'd have you guys take a look at it and see what you think... I have called EA at times, and I've helped my gf deal with EA Origin before, not sure if I ever called them or not... What is astounding is that not only did the e-mail get through, and into my inbox, but also that my Gmail marked it as "important" because of the sending line... Another thing that's interesting: the "via" tagline... last I recalled, in order to send an e-mail "via" someone else, you had to have access to that e-mail in the client you were using... Correct? So someone inside of EA (knowingly or unknowingly) put out a phishing ad? I hate to admit it, but if I'm right and this is fake, it's one of the best and craftiest fakes I've seen in a while...




Around the Network

Where did the link (from the confirmation number) take you to? Did it have a https:// on the url when you checked the link?

Just to be safe...might as well ignore it if you dont use Origin.



    

Basil's YouTube Channel


                    

BasilZero said:

Where did the link (from the confirmation number) take you to? Did it have a https:// on the url when you checked the link?

Just to be safe...might as well ignore it if you dont use Origin.

https://helporigin.uat.cs14.force.com/CpCasesPage?appcontext=browser&pagecontext=CpCasesPage&caseid=500E0000001N9AmIAK

^I didnt' click it. I don't know much about the Origin infastructure, but the link looks fake as hell when I copy it... Also, aren't DLC codes usually longer than 15 characters..?  BTW I dont' use Origin, buy my gf does. She plays Sims 3, which I may or may not have called (I don't recall, I usually do all the calling to CS because I'm better at it). Last time my gf had an issue with Origin was about 6 months ago iirc, so I don't remember if I called or not...




L.C.E.C. said:
BasilZero said:

Where did the link (from the confirmation number) take you to? Did it have a https:// on the url when you checked the link?

Just to be safe...might as well ignore it if you dont use Origin.

https://helporigin.uat.cs14.force.com/CpCasesPage?appcontext=browser&pagecontext=CpCasesPage&caseid=500E0000001N9AmIAK

^I didnt' click it. I don't know much about the Origin infastructure, but the link looks fake as hell when I copy it... Also, aren't DLC codes usually longer than 15 characters..?  BTW I dont' use Origin, buy my gf does. She plays Sims 3, which I may or may not have called (I don't recall, I usually do all the calling to CS because I'm better at it). Last time my gf had an issue with Origin was about 6 months ago iirc, so I don't remember if I called or not...

It does have the (s) - (but even that can be altered to look secured with the current technology that is available), but I'm not sure about DLC codes. Does your gf use your email for anything with EA/Origin or does she use her own personal email? Do you remember telling EA/Origin Support your email address on any occassion in one of your phone calls?

Best thing you can do at this point is to contact EA/Origin Support and ask someone who attends the phone to see if they did send a code/message to your email.



    

Basil's YouTube Channel


                    

The help site is located at

"https://help.ea.com"

or

" https://help.ea.com/en/origin "

If you login and see a support ticket, then that is a legit. If it doesn't exist there, it's a scam.



Around the Network

I just logged in, and there was no ticket... Funny, I wasn't even sure if I HAD an Origin account, but apparently, I do... I just searched through my old e-mails and found one from EA saying "Your EA account is now your Origin account.". I had an EA account on that e-mail, so that makes sense now.

Not to mention, they got my first name that correlated with my account.. Has EA Origin had a leak that it hasn't addressed yet? I'm going to call EA tomorrow... This truly is concerning... I just checked and I'm glad I don't have any Credit Card info on Origin...

EDIT: Wow, they sent one to another one of my e-mail accounts, with the same name, but a different number... I just went to Origin and clicked "password reset", but I got nothing in my e-mail, so I guess I must not have one on that e-mail account... I have given it to a service rep to get a RB3 license e-mailed to me, so EA probably had it on file, with my name...

Overall, this does not bode well for EA's security rep, and is concerning, to say the least..