Profcrab said:
The online service being down this long that has several ramifications. First, customer's will be hesitent to store credit card numbers on the service. This means lost PSN sales. This leads to the second point. No one is going to want to make PSN exclusive games. Anyone who has, has just seen a month of revenue go down the tubes. If you were one of those developers, would you think of staying exclusive in the future? Sure, Sony can lower their licensing fee and provide incentives, but after the nature of this intrusion, it is likely that PSN sales will be slugish when it does come back up. So, expect that the developers are going to go multiplatform. Third, this is going to affect the popularity and overall sales fo recently released online centered games. That is lost revenue. How is it starting to slip out of people's minds? The service is still down. What will stick in people's minds is. "Don't give credit card info to Sony." and "Sony's onine service is unreliable." Now, after the service is back up, those concerns may not really be valid, but they will stick with the PS3 for the rest of this generation just like the RRoD sticks with Microsoft even though new systems fixed the issue. All of this translates into lost sales and major money that Sony has to invest to fix the PR nightmare. Microsoft didn't even get dragged in front of Congress to explain the issue. The media put a giant flashlight on this issue because they love to show big companies screwing up. This is going to stick with people when they are looking to drop several hundred on a game system. When all is said and done, this will have cost Sony big money. |
When I said it's starting to slip out of people's minds, I mean the vast majority of shoppers. The ones who don't visit forums and gaming sites on a regular basis. It may be in the back of their minds, but once the PSN gets back up, not many will care. And sales will continue to prove this.
As for people giving Sony their CC info, you may be right. However, this is why all gaming retailers sell PSN and Live cards. Some people already didn't want to give out their info to either Sony or MS, and some new people may join them, but that won't stop anyone from purchasing things from the PSN store. So, I doubt PSN sales are going to be hurt much, if at all.
Also, I doubt this is going to cost Sony anywhere near what some people think. Max I would say is closing in on 1 billion. I don't think it will get that far, but it may. And it's going to be nowhere near the 24 billion some were blindly reporting.








