lol then where did you pull out that 'this is average' comment from? rather stupid to say such a thing no? There really is no other example of dumb hacker losers ruining gamer experiences in the name of their blind supporters. So you can't say this is average when you can't even think of a similar situation that had happened before. Sony have already offered a lot for a service they provide for free. that is more than many expected from them in this situation.

Anywho it seems you just have had too high of expectations in this situation (w/e else they might have been). I wouldn't call this 'average' by any means. Guess we have to agree to disagree on that. They are doing all one who is sensible should expect of them at this point.

Read the bold.  When i meant average... I meant about average for a large company that loses your private information.

What Sony offered was about average in value to the consumer, though cheaper to them compaired to what most companies offer in the same situation. 

Again when there haven't been similar situations in gaming industry you can't just compare it to those outside the industry and say that's the 'average' you would expect. And unless you have anything back up your claim that the 'customers' in general expected at least this much from be my guest I would gladly accept that. But fact of the matter is that's just not true at all. Heck a day or so ago we weren't even aware of what we would get for certain and we already saw customers being happy with what Sony was doing with free id protection services and such.

so again, you just made up that statement without anything to back it up with. no one sensible person can ask from sony to do anything more than what they have already done.

That's just... a horrible arguement.  What in your mind makes the videogame industry special compaired to every other industry out there?

SONY HAS JUST SAID THAT THEY COULD NEED MORE TIME AND DONT THINK THEY CAN DELIVER THIS WEEK. ITS IN THE US PS  BLOG!!! :(

what kind of logic is that? 0_o industries differ, companies differ and situations differ.

Ok do me a favor, give an example or two of a company having to compensate for this many users. I can't remember the exact number of psn accounts but think it was 70 something million accounts. Not sure how many of them even had legit info but let's say 50 or so million accounts with real users.

They are rebuilding psn ground up, had a hit in stock market, a company who is not as well off a company than many 'giants' in or out of the industry, they are gonna lose revenue by giving free psn plus, gonna incur a lot of expenses by having adopt free ID theft protection programs across the globe not just a country or two.

you jsut can't generalize, too many variables in situations like this

Well... I bought a PSP Go while the store was down. I damn hope this won't just include existing users or I would be really pissed. I couldn't use my PSP at all for the last week so I suffered just as much (if not more - no use for the system at all) as anyone else.

Did Sony comment in any way on what'll happen to customers like me? I shot them an email on monday but they didn't respond.

When you argue a company should compensate the victims less because of number you are putting the company ahead of the real victims.  Something you should consider.

Aside from which, as you get more consumers... aka more customers, (Aka more money) the cost for securing a database properly goes DOWN per piece of information.  So if anything the reverse should be true.

I doubt Sony is going to go bankrupt over this.  Some consumers after that year of protection is up might though.

As for them having to rebuild PSN.  Well yeah, they have to rebuild it with things most security experts are shocked weren't in there to begin with.  I mean, when you consider Sony picked a fight with hackers... yet had nobody actually monitoring their security or advances in hacking or patching their systems... I mean... my god.  All they are doing now is what they SHOULD have done in the first place.

If not.... just email em a few times and i'm sure they'll give it to you in your case.

I'm not putting them ahead of my personal interests (since I am a consumer) at all. I'm just being reasonable and realistic here. Hence why you will never find me cheering on idiotic hackers any situation. Before jumping to conclusion just try and understand there is a difference.

Not sure what you were trying to prove with that second statement of yours. Was it regarding the expenses comment I made? or about having to rebuild the psn? cuz if it's about the expense of compensating for many users, it makes no sense since it will still cost a lot which was the only point I wanted to get across.

and I might be a milliionaire in a year, nintendogamer might turn optimistic, who knows. And I am not naive enough to think Sony will go bankrupt or even leave the gaming scene. That's just silly, they are a stronger and bigger company for that to happen.

and again not sure why you are stating this? Of course they effed up. plain and simple, I never disputed that and OBVIOUSLY that's why they are rebuilding the system from ground up. better late than never and I'm grateful they are taking their time to do so at least now properly. But I never denied or was ignorant of the reasons behind why they were made to do so.

so again within reason, they are doing more than enough.