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Forums - Microsoft - Surge protectors hurt the Xbox 360

WereKitten said:

Any power strip (with or without surge protection circuitry) is repartitioning its power intake to its output sockets. Even your barebones power strip (basically three wires that connect in parallel a number of sockets) can deliver fluctuating tensions as its innards can warp as they heat up and the electric contact between plug and socket can be less than optimally stable. Add to that some electronic acting as tension filters and you have a wider array of possible instabilty causes.

The power brick acts as a stabilizer (the frequency response that as I said I don't know details how it copes with differently fast variations of the input tension) but it doesn't generate power, thus it's quite irrelevant to the central issue.

That being what happens when the system is, for whatever reason, underfed. A good design would ensure that the chips never reach dangerous temperatures, throttling down the clock or even shutting down if they have to. In that sense, even instabilty - that will look like malfunctioning to a user - will be better than overheating the chip, which leads to the permanent hardware damage the knowledge base seems to be talking about.

Once again, I doubt very much that the power strips or surge protectors can be affecting the 360s all that much, but - regardless - the design of the innards of the console should be good enough to cope with extended shortages of power indipendently from the behaviour of the external brick.

Sorry I was tired last night so I didn't quite explain myself.

The Xbox 360 shouldn't overheat even if its suffering from a low power condition. Lets take a hypothetical scenario that Amperage on the 3.3V line will dive before the 12V line. If this is indeed the case and the fans are unable to spin up like they need to. The console itself is using less than half the power it did at launch. After the 66% efficient PSU (cheap is my guess) the console will probably only dispating about 60W of power at full operation. So in this case a significant amount of energy ought to be able to disipate naturally from the vents and even if the internal temperatures rise it will only do so until it reaches equilibrium which I doubt will be enough to cause long term problems so long as it is adequately ventilated.



Tease.

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This is rubbish, sounds more like he's trying to find an excuse for the crap quality lasers Liteon used which are failing in very high quantities.



Squilliam said:

Sorry I was tired last night so I didn't quite explain myself.

The Xbox 360 shouldn't overheat even if its suffering from a low power condition. Lets take a hypothetical scenario that Amperage on the 3.3V line will dive before the 12V line. If this is indeed the case and the fans are unable to spin up like they need to. The console itself is using less than half the power it did at launch. After the 66% efficient PSU (cheap is my guess) the console will probably only dispating about 60W of power at full operation. So in this case a significant amount of energy ought to be able to disipate naturally from the vents and even if the internal temperatures rise it will only do so until it reaches equilibrium which I doubt will be enough to cause long term problems so long as it is adequately ventilated.

It's pretty much what I was saying: it shouldn't (in the sense of "it is desirable that it won't") overheat.

But that's pretty much what the MS support desk says that actually happens, when they state that some of the consoles that end up in assistance (for serious failures, I assume) have had troubles with the laser diode and the fans malfunctioning due to the unstable power supply. I'm ready to chalk this up to a clueless support desk employee, of course.

I was just underlining that the power brick being easily replaceable wouldn't make this any less of a design blunder, if it was true.



"All you need in life is ignorance and confidence; then success is sure." - Mark Twain

"..." - Gordon Freeman

WereKitten said:

It's pretty much what I was saying: it shouldn't (in the sense of "it is desirable that it won't") overheat.

But that's pretty much what the MS support desk says that actually happens, when they state that some of the consoles that end up in assistance (for serious failures, I assume) have had troubles with the laser diode and the fans malfunctioning due to the unstable power supply. I'm ready to chalk this up to a clueless support desk employee, of course.

I was just underlining that the power brick being easily replaceable wouldn't make this any less of a design blunder, if it was true.

Well im sure it wins on being cheap. So I wouldn't be surprised if the power brick itself cannot deal with nearly the same range of conditions a PSU from a PC can and im sure the PSU on the PS3 is also more capable although im not sure on its overall capabilities. But yes its probably just the clueless help desk operation. Im pretty sure he could say the same thing about carpet or home entertainment systems which are also quite common as well and you can find a corelation with any number of random factors in the home which mean nothing to system reliability/stability.



Tease.

Sorry, but this is the biggest bunch of BS I have heard yet. I own a Business that does, Alarms, CCTV, Custom Home Theater, we use surge protectors all the time, all a surge protector does is make sure a constant power current stays the same, and if it changes at all, up or down, it will pop the breaker in the surge protector, so this is absolutly crap, a surge protector is not going to make the laser malfunction, or anything else. Sounds like they are trying to make excuses up for the failure rate. This really is classic.



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dirkd2323 said:
Sorry, but this is the biggest bunch of BS I have heard yet. I own a Business that does, Alarms, CCTV, Custom Home Theater, we use surge protectors all the time, all a surge protector does is make sure a constant power current stays the same, and if it changes at all, up or down, it will pop the breaker in the surge protector, so this is absolutly crap, a surge protector is not going to make the laser malfunction, or anything else. Sounds like they are trying to make excuses up for the failure rate. This really is classic.

I completely agree here. Unless you (massively)  overload your AC line, or live in an area that has bad AC lines right from the start (in which case nothing is going to help anyways), no surge protector is going to harm your <insert gadget here>. (Assuming your surge protector is not the Joe's $5 gadget-garage-sale-item).



dirkd2323 said:
Sorry, but this is the biggest bunch of BS I have heard yet. I own a Business that does, Alarms, CCTV, Custom Home Theater, we use surge protectors all the time, all a surge protector does is make sure a constant power current stays the same, and if it changes at all, up or down, it will pop the breaker in the surge protector, so this is absolutly crap, a surge protector is not going to make the laser malfunction, or anything else. Sounds like they are trying to make excuses up for the failure rate. This really is classic.

I'm happy we can finally agree on a topic lol



I've used one for a year and a half and I haven't had any problems.



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That's brilliant. The reason the Xbox 360 has such a high failure rate has nothing to do with the janky design and cheap production of the console, but lies solely with the surge protectors they've been plugged into.