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Cerebralbore101 said:

I think it's long term damage. PS5 has kept up with PS4 aligned sales so far. Sometimes things you do in one generation don't really show up until the next. 

PC Gamers are surprisingly picky for a bunch of people that are happy to own everything digitally. All the complaining about needing to make a PSN account is just silly. 

Wasn't the main issue that PSN coverage wasn't worldwide, thus locking some people out of playing their games at all?

As far as making a PSN account being the difference between buying something or not, people can draw the line wherever they please.  I understand that console gamers are used to doing what they're told but if I'm choosing between a bunch of different games then minor details can be deciding factors.  I've almost bought Ubisoft games on sale but then thought, "nah, it's not worth the hassle," and picked up something else, instead.
When you have a lot to choose from you can be as picky as you want.  That's simply the truth.
Kyuu said:

A 20% increase in overall 1st party software revenue due to PC support is a negligible gain compared to a 5% customer loss caused by PC support. If Sony concludes from the data they have that 5% or higher of players already left Playstation because of PC, then it only makes sense that they dial back on it.

For every lost Playstation customer, they'd be losing thousands of dollars per generation. The long term implications are serious.

5% customer loss?  What are you talking about, exactly?  Because they will lose and gain customers regardless.  You're saying that have some way to know that 5% of customers are moving to PC specifically for this reason?