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I've actually softened a bit on visual novels, after playing some classics of the genre. A story can be so good that you can start to overlook the mechanical shallowness. That said, I think there's a hard cap on how good a visual novel can be, because they're so light on gameplay.

The best sort of visual novel isn't really a visual novel at all, in my mind. It's something like Zero Escape: Virtue's Last Reward, which I'd describe as an adventure game with visual novel elements. And those novel elements represent a larger puzzle to be solved, not just a story to be experienced.