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As a fellow European, I think Microsoft has treated non-English countries awful for years and Xbox was always doomed to fail here because of this.

For a microcosm look at the problem, you don't have to look an further than the Foorza community. For example:

https://forums.forza.net/t/localization-german-translation-mistakes-1665887/629100

For years Microsoft farmed out it translations not to human translators, but to AI and machine translators and the result of that was text in games that was stupid.

This was such a wide spread problem, there was no way Microsoft was unaware of it:

https://www.reddit.com/r/forza/comments/17jryu5/how_come_german_localization_is_so_so_bad/



Sony want to make money by selling art, Nintendo want to make money by selling fun, Microsoft want to make money.