Don can be congratulated for the Xbox360 era. Arguably Xbox finest. Also Kinect was a success to boost the platform at the time. But then he made a miscalculation with the Xbox1. Overplayed his hand. At least he had a vision, eventhough the vision for the Xbox1 did not work out.
Phil on the other hand almost seems to just trow things at the wall and see what sticks. In a more positive spin one could say he is AB testing. There is course correction upon course correction which leaves the consumer confused. The terrible communication through it all is another reason for consumers to lose trust in the platform.







