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Hello,
As of December 18, 2023, Minecraft support will no longer assist with migration-related queries as the migration period has concluded.
We consistently reminded players via monthly emails to migrate their accounts, beginning in June 2021. In 2022, notifications were sent, informing players of gameplay restrictions for non-migrated accounts. The migration end date was extended multiple times during the two-year period, finally concluding in September 2023. Players who did not migrate their Legacy/Mojang accounts are no longer able to log into their accounts on minecraft.net or on the launcher.
Following the conclusion of migration in 2023, we offered a 90-day grace period, providing players with a new game license. This grace period concluded in December 2023.
Please note that accounts can no longer be migrated, nor can refunds be processed. Our migration process has been conducted in adherence to all relevant laws and regulations.
For more information, please refer to the following FAQ articles:
Minecraft Account Migration to Microsoft Accounts
I Missed my Chance to Migrate. What Happens to my Account? | Minecraft Help
We understand that this might not be the expected outcome, so your understanding and support are highly appreciated.
Regards,
Minecraft Support
Guess I'll re-enter the whole crap again under a different support option. There is no option for this problem of course.
