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My PSN was pretty much "broke" as soon as I got a PS5. And if you search the internet, it's pretty common. Basically, if you turn it on, the internet connection isn't there about 75% of the time (can't access friends list; can't go to PSN store etc). Use to be that I could toggle the connection off and on again (had that docked so I could do it quickly) to get it to work, but even that stopped being a fix. I pretty much gave up on the system because of it. I gave it to someone I know.